The current primary care operation system guarantees citizens that they will be able to see their family doctor, or whoever replaces them, whenever they deem it convenient and, in this way, doctors, in their day to day, are faced with an agenda full of unfiltered visits, a source of widespread dissatisfaction, both for the neediest patients who feel under-served, as well as for doctors, who waste too much time in resolving matters that are not their own, not forgetting that, in this scenario, nurses are relegated to a secondary role.
